What About Fees?
you have options
We accept Employee, WSIB, and MVA insurance.
Insurance direct billing when provided by your insurer! If direct billing not offered by your insurer, you must submit your paid receipt to your insurer for reimbursement.
We accept e-transfer, credit card, cash, or cheque. Fees are due at the end of each session.
Some ask: Do I need to provide my credit card number? The answer is yes. Whether paying out of pocket, seeking insurance reimbursement, or sending etransfer - we will need a credit card on file to reserve your spot with the therapist.
Given concerns about data security, we want to reassure you that your credit card information is not stored in our system, but in a Payment Card Industry processing centre – just like RBC, Scotia, and TD bank. We can only see the last four digits and the expiry date. This ensures that sensitive credit card information is protected and not directly accessible by us. We can send you our Intake form by email and then you can enter your CC info directly. Once we see a valid CC on file - we will send a notice confirming your booking.
Students, Seniors, Disability/Low Income: Ask for Low Fee Option ($80 suggested rate) by our Masters practicum students.
Fees range from $160 to $250 per hour depending on therapist qualifications, experience, and type of service (e.g., individual, couple, family, consultation).
Services are not funded by Provincial Health or social assistance / disability plans.
It is your responsibility to verify coverage for the service provided. Fees must be paid regardless of insurance coverage.
Contact our Intake Coordinator to answer your questions about fees, payment options, and insurance (see also Insurance FAQ page).
Meet Our Team
With Video Therapy - You Can Connect No Matter Where You Are!
Our Therapists - Adhere to Canadian Provincial and Territorial Regulations.
We Serve - All Across Canada (except PEI).
Reach Out Now. - Our Intake Coordinator will answer your questions and match you with your therapist.