How Do I Find the Right Therapist?

Review the therapist’s online profile.

  • Do they have credentials (e.g., registered with a professional college)?

  • What is their education (do they have relevant certification, a Masters, or a PhD)?

  • Who do they work with (e.g., couples, adults, teens) and have they had supervised training this area?

  • Look for keywords in their profile that match what I am are looking for (e.g., infidelity, anger, depression) 

Check Your Insurance Coverage

  • Does my insurance cover psychotherapy, and what professional credential does the insurer require?

  • Does the practice/therapist offer direct billing or do I submit my receipts for reimbursement?

Ask Around — and Ask Questions

  • Ask my family doctor, religious clergy, or teacher – they often know some someone they feel comfortable recommending.

  • Ask in the first session:

    • What will working with you be like?

    • How long will the therapy last?

    • Have you dealt with my issue before?

Try It and Provide Feedback

  • Try a few sessions before deciding if it is working. Change does not occur with one session.

  • If therapy isn’t working, let the therapist know. Research shows that therapy improves when feedback is provided. Here as some things you can say to your therapist:

    • You don’t seem to understand this (insert) about me.

    • I don’t think we are focusing the right issue. My main problem is this (insert).

    • I don’t feel comfortable practicing these therapy techniques.

Many New Callers Ask: I Don’t Know Which Type of Therapist to Choose, For Example, Whether a Psychologist or a Psychotherapist (or other title)

We are glad you asked! In Canada there are about ten (10) titles or credentials related to providing psychotherapy. The terminology can be confusing! Here is the simplest answer so you know you are getting matched with the right therapist. All of the different titles can be placed in one of three categories, that is: master’s students with lower fees, therapists at a medium fee – the most requested, and those providing psychological services at a higher fee. The differences across titles are usually related to assessment and diagnosis. However, all of our therapists have training, supervision, or registration related to providing psychotherapy (or counselling). That is what people are usually looking for. We match you with the best therapist type – based on any insurance coverage you have and the kind of concern you are describing.

Our first job is to match you with the right therapist. Speak to an Intake Coordinator to get the process started.

our therapists are ready to help

  • With Video Therapy - You Can Connect No Matter Where You Are!

  • Our Therapists - Adhere to Canadian Provincial and Territorial Regulations.

  • We Serve - All Across Canada (except PEI).

  • Reach Out Now - Our Intake Coordinator will answer your questions and match you with your therapist.